Ask Me Anything: We're Talking About Henna Practice, Starting a Henna Business, and What to Do if Your Henna Doesn't Stain
Ask Me Anything!
You’ve got questions, I’ve got answers!
In today’s Ask Me Anything!, we’re tackling the following questions submitted from hennapreneurs like you:
[01:56] How to get your mojo back after a prolonged downtime, especially at this time of year?
[06:00] Any advice for practice motivation?
[10:35] How is it that some cones are sold at shops, and they are saying it is 100% natural?
[13:20] Henna safety? Licenses, insurance, what’s necessary?
[18:35] What is the best way to start a business and how do you start one?
[20:50] How to improve my finger designs?
[24:40] What are your suggestions for best posture while doing henna?
[30:05] What do you think about giving free small / finger designs to attract new clients?
[31:45] Have you ever showed up to an event and your henna will not stain? What did you do?
Got a question about how to become a henna artist?
Ask me anything about starting, growing, and maintaining your henna business!
By the way, you’re totally invited to join me and other high-aspiring henna artists inside of the private Hennapreneur Community on Facebook! There we connect about henna, about business, and about all things related to crushing it as a henna professional.
+ Read the transcript here
Chelsea: Hey! Hello, hello hennapreneurs! We are live for our first- it's a little late in the month, but December is a little bit strange. We are live for our first Ask Me Anything! session for the month of December, which I'm super hyped about. So I am going to share this feed over into the Hennapreneur Community really quickly and then we will start. I had a handful of questions that we're going to go over today and then if we have time I will jump into any additional ones that are added in while we're here. So, all right. Here we go. Perfect. Oh goodness. So today, y'all... Let me pause. Let me, let me, I get so excited and I just jump right in and sometimes I forget that there are people here who are new to me and who are new to Hennapreneur. So, hello! If you're new to me, if you're new to Hennapreneur -
Hi! My name is Chelsea Stevenson. I am a professional henna artist and I'm also a business strategist and I help other henna artists to start, launch, and expand their henna businesses. So twice a month I come here on Facebook and I do a live Ask Me Anything! Session. Questions are normally submitted in advance. And then if I have any questions that come through during the time that we're on here together and there's time then I'll answer them for you here as well. So there are a handful of questions that came through over the past week and I'm super excited to dive into those for you. Um... So yeah, let's do the thing, right? So the first question that came in, and actually this question came in a little bit before. It came in a coup- I want to say two weeks ago. It came in just before our last session and
I didn't catch it in time, so it's my first question this round. The question asks, "How do you get your mojo back after a prolonged downtime, especially at this time of year when business will be slower?" And I love this question because it does speak to- it speaks to two things. One, getting back into the flow, into the rhythm of our practice of henna. And if you're someone who's been working with henna, perhaps for a long time, and then you take some time off, coming back into it can be like a little bit like "uhhh" you've got to kind of, you know, rewarm yourself back up. But then it also speaks to the second part about this time of year and this time of year, in general, just being slower anyway and maybe not feeling like, I dunno, not feeling like in the henna spirit, if you will.
So to answer the question, you know, for me, when I take time off- and let me pause and say, typically I practice with henna every day. Either I'm working with clients or I'm practicing on a practice board or I'm doing henna for myself, whatever the case is, I typically touch and work with henna every day. Um, but there are exceptions. I normally will take time off, especially in- you guys who've come to know me now for some time, uh, like for the past two years, the month of October, I just take the whole month off basically. And so during that time, unless I'm already scheduled with clients, I won't. I take that time for myself. And so if I feel like working with henna, then I do. And if I don't, then I just don't.
So during that time though, like when you have a prolonged period of time where you're not working with henna and you want to get back into it, it can sometimes feel like you've lost your flow. Like you've lost your rhythm. Like you've lost, perhaps, your inspiration. And for me what's really helpful to kind of rekindle that is to really challenge myself to try new things, right? So, and I know that maybe that sounds a little bit, like, abstract, but like for example, if I were, you know, feeling very uninspired or if I were feeling like, I dunno, like I'm not feeling creative. I'm not feeling like I have that, that just excitement about it. That excitement in me to create something new and fresh. Then I find that, for me, it works really well when I challenged myself to think outside of the box.
So, literally, I won't look to anything in specific for inspiration. I might just challenge myself to be like, "Okay, what was the last time that I did a design that I really liked? How can I do it better?" Or "What is the last time I did a design that I felt like really flopped? How could I do it better?" And I'll recreate that thing and try it in a different way, try it in a new way. That is always fun for me. Like, especially, especially if I'm feeling uninspired to create from scratch. Um, and that happens, right? That can happen whether you're on a break from henna or not. Like, sometimes you just get into those phases where you're like, "I don't have it in me to create from scratch today." And on days like that I really like to go back and look at old photos, old work that I've done, whether I liked it or wasn't crazy about it doesn't matter.
But to recreate those designs using my skill set now and really just challenging myself to make something better. To make something more improved, more advanced, more intricate, more visually pleasing, whatever. Um, and so when you ask, you know, how do you get your mojo back after having that prolonged downtime, that would be something I would do. Like, I would say, okay. So, like, give yourself a break. It's going to take some time. You're going to have to rework, you know, re-engage your muscles and all those things to like, physically also re-engage yourself in the art of henna and the practice of henna. But, here, like from a mindset perspective, it can be really challenging to just, like, come back in and be like, "Oh yes! I'm going to be super creative and make something amazing."
You might not feel that way. You might not yet be in that head space and so I'm revisiting old work and redoing it, you know, reintroducing it to yourself and then challenging yourself to create something brand new, for me, is what really works. So hopefully that tip works for you too. Um, someone else asked, "Any advice for practice motivation? I can never sit down and concentrate on my practice." Uh, yes. So, when I practice I don't, like... Wow. This is kind of true and kind of not. I'm going to put a picture- once we get off of here, I'll put a picture in the comments so you guys can see what practice looks like for me. Um, typically when I practice, if I'm practicing on a practice board, I will go one of two ways, right? On one side is when I will practice on one specific thing.
So it's like, um, there's a new type of way that I want to do my lotuses now and moving forward. So I'm going to practice that lotus over and over and over again until my muscles really nail it and that's just gonna be the way that it is. And in general, when you're thinking about practice, this is the way that I encourage my students to practice. So, and I don't mean just like once a day, I'm talking about, like, over the course of a month. I typically recommend that when you're starting to practice and when you're wanting to build your skill set in one particular thing, that you practice that thing for 30 days straight. So like, for example, if you're one of the members of the Design Lab you know that there's 12 classes inside. Those were meant to be one per month, right?
So you can spend that month practicing that one skill set over, and over, and over, and over again until you've reached mastery. Until you've reached that, um, um, uh... Oh gosh, what's the word I'm looking for here? The word is not coming to my mouth. Uh, mastery works! That you're able to really have that one skill set down pat before moving onto something else. So if you're wanting to practice for the purpose of, like, really engaging that skill, really defining what you're doing in that, like, within one specific theme, then I recommend doing it like that. Have that element or that motif or that technique that you're going to practice and have that be your theme for the month. Once that month is done, you'll see how your work has changed. If you want to continue to practice, then you can continue to practice those things in a further month or you can move on to something else.
Then if it's not like that- So like, let's say I'm wanting to practice just for the sake of keeping my muscles active, just for the sake of seeing if I can inspire creativity for myself, then what I do is a little bit different. And this is the picture that I'll post for you guys in the comments once we get off of here. Then I will just allow myself to just play, right? Like, literally just play. Sometimes we want to practice and we put too much pressure on ourselves. Like, "Oh, I have to be so rigid and whatnot." There's a time and a place for being rigid. There is a time and a place for being structured. Practicing for the development of your skill set, that's the time to be that way. But if you're wanting to practice just for the sake of, you know, really building your creative agency, really kind of rekindling or reigniting just like, you know, in the last question, rekindling or reigniting that excitement about henna, then I like to approach practice in a different way which is a lot more free spirited, if you will.
I will literally start by, you know, creating one thing and then just, "Oh! Well I feel like adding something else over here." And next thing I know my acrylic board looks like a mural from, you know, who knows what corner in what city. And those things don't necessarily have to align. You're not creating, like, you're not creating a design that you're going to, you know, put on someone's skin. But allow your mind to play and allow yourself the opportunity and the space, the creative space, the creative license, to mix and match things and you might come up with something that you never expected will look nice together. And next thing you know, you have ideas for that next appointment that you have coming up or that client that you have coming up or that design book that you're wanting to put together or whatever.
Um, so that's how I approach practice. So it really is going to come down to one of two things. Are you wanting to practice to develop technical skill? In which case, be strategic about the way that you practice. And if you are wanting to practice more for the purpose of just, again, kind of just exercising that creative muscle, then you can go about it in a little bit of a more lighthearted way. Um, okay. Someone asks, "Hi! I have a doubt. I'm making only natural henna paste and that cone can't be stored on a shelf. I have to keep it inside of the freezer. But how is it that some cones are sold at shops, but they're saying it's 100% natural?" Uh, the answer is very easy here. It's not true. It's not true. So what happened is that many times the cones that are sold in shops are not, especially if you're here in the West, right?
Many times the cones that are sold in shops are not being produced here in the US or in Canada or in these countries that have more strict and stringent regulation around the production of cosmetic products, specifically. And so what happens is, those same products end up- because they're being manufactured overseas in areas that are less well-regulated or where that regulation is less enforced. Those products are many times marketed and packaged with false advertising. False advertising is not illegal everywhere. It's illegal here for us, but it's not illegal everywhere in the world. So then when you have those products imported into the States, for example, then yeah, they say they're natural, but we know that they're not. And it's not that they... What I'm trying to say is... I'm trying to be as, like, polite and culturally sensitive as possible here.
And I can see that I am very close to failing, so y'all just are going to have to deal with me. But the point is, where the products are being manufactured does not have the same standard when it comes to consumer protection, consumer rights, if you will. And so those products are being packaged and they're being produced and being sold under false premises. And then when they're imported into the States, us as consumers think that, because we're accustomed to certain rights and certain protections as consumers, we're expecting to have that same experience and that's just not how it is. So the bottom line is, that's what it is. They're not natural. It doesn't matter if they say that they're natural. That's why it's important for you as a henna professional to know exactly what it takes to have fresh, natural henna.
What it looks like. What it smells like. How it behaves. How it needs to be stored. Thankfully, this artist is someone who is using fresh, natural henna. They know exactly that it can't be stored on a shelf. So it's not that you're mistaken. It's that they're just liars. Sorry! Oh goodness. Okay. Another question came in. It says, "Henna safety. Licenses. Insurance. What's necessary?" Really great question. Especially if you're planning to start a henna business. These are things that you need to know. So, I have to preface by saying that this depends on where you are because, obviously, anytime you talk about licensing, that's going to vary based on the country you're in and even the state and even sometimes at local levels you can find that there's some variation. In general and this is, this is very general
and you are going to have to- please never take everything that I say just like this at face value. This is something that you cannot afford not to investigate yourself in your local jurisdictions, in your local area because you want to make sure that everything about your business is above board. I can tell you generally. My experience has been, both within my own experience moving across multiple States in the US, and in my experience helping other henna artists across the US and abroad to get their businesses going, that typically this is what it looks like. When you want to have your henna business started, the first thing that you are going to need to do is register your business with your local government. So depending on if you know what country you're in, that might be like your local province office or your local county office.
Or it could be at a state level. But you're going to need to register your business, register yourself as a business owner. Recently I had someone ask a question about, "What if I register as a business owner and then I don't make sales. Will they take my license? Does that get me in trouble because I'm not doing business even though I said I was doing business?" Typically, the answer is no, it's not an issue. It's just a matter of making sure that you've reported to the state that you are someone who's offering a service to the public in exchange for a monetary fee, right? So you do want to make sure that you have yourself registered with the state at the very least. Understand that when it comes to, like, the higher level, and at this point, I can only really speak to the US at the federal level,
you will be responsible, of course, for paying taxes. Depending on where you are henna is typically a non-taxable service. There are a couple of places where henna is taxed. But, in general, in the US it's a non-taxable service. So just double check with your local tax authorities. But in general, you're going to have to pay taxes. If you're making revenue you're going to have to pay taxes. However, you're not required in the US to report any earnings unless you've made over $600 for a year. In that year, okay? So that's something that you should know. As far as licensing is concerned, here in the US and in Canada and in the UK, there's not a license for henna, specifically. And so, while we're in the cosmetic industry, we're not, we're not required to maintain licensure like a cosmetologist would, or a lash tech would, perhaps, or you know, whoever. A hairstylist would.
We're not required to do those same things, as of now. So there's no specific licensing that you're going to need to seek out. Though you will certainly want to seek out education to make sure that you know the things so that you can serve the public well because the use of unsafe henna, specifically the use of black henna, is illegal in the US. It's also illegal in some other countries. So if you make the mistake of starting off as a henna artist and you don't know how to prepare henna and you use products on someone and they have a reaction, while you weren't required to have licensing, you would still have been breaking the law by using these unsafe products, which puts you into a predicament. So that's something that you should know.
And as far as insurance is concerned, is it required? No, it's not required because we're in an unregulated industry, but it's strongly recommended. I recommend that all of my students maintain insurance for their services. You can purchase general business insurance if you want it, and you can also purchase insurance that's specific to henna artists. The one that I use, I love. That one is $99 for the year and it provides $3 million worth of coverage and it's wonderful. One of the things that you should know when you purchase insurance as henna artist is that will only cover you if you're using natural henna. It will also cover you if you're using jagua. So if you're using jagua and you're like, "I don't know. Is, like, is this okay?" I've reached out to the company myself to verify and they do cover the use of jagua as well, but they will not cover you if you're using anything besides these two products.
So, again, another reason why you have to know your stuff. Um, someone asked, uh, "Henna paste mistakes!" Which isn't really a question. It was actually submitted with an exclamation mark. So I'm not sure where we're going with that one, but maybe we'll come back to it later. Uh, if you're catching the replay, and this was your question, let me know what your exact question was and I will be happy to answer. Um, "What is the best way to start a business and how do you start one?" Um, if you're wanting to start a henna business, the best way to start is to get started. I know that sounds a little bit like, "Really?" But really, the best way to get started is to get started. So you will want to make sure that you're practicing your craft.
You're going to want to start to build a portfolio for yourself, pictures of your works that you can use to entice the public to also engage you. And aside from that, the first thing, the very, very first thing that you need to do, and there's no exception here, is that you have to identify your target market and your ideal client. Once you know those two things, it's going to make everything else in running your business go so much more smoothly because there are 6 million decisions that you're going to have to make for your business. And the only way that you're going to make those decisions the right way is knowing who you serve. So if you don't know who you serve, then it's going to be very hard for you to make decisions that are in alignment with what they're wanting.
Which also means that it's going to be very much harder for you to be able to convert those people who are following on Instagram and to people who are actually putting money in your bank account by booking services with you. So this is something for you to keep in mind when you're first getting started. Please don't just, like, whip out a henna cone and set up shop for anybody. If you're out there and you're like, "Listen, I'm just going to do henna for anyone who likes henna." please know that you're about to waste your time. The best way for you to start your business is to know exactly who it is that you're going to be doing business with so that every decision in your business, the brand voice that you're developing with your business, the experience that you're developing with your business, and the service suite that you create within your business all resonates with that one type of person and that type of person is going to see you, immediately fall in love with you, and want to give you their money.
So that's, that's, that's my advice. So, um, let's see. That takes us through the pre-submitted questions. Um, let's see. I saw a couple came through here in the comments so I'm going to go back and see if I can grab them too. Ah, let's see. Make sure this volume is off because as soon as I click this, you know it's going to pop right up and I will be so disappointed to hear my own voice. "Finger designs, I always struggle to create them and even when I do, they always look messier than the rest of the hand." Ah, okay. So I- yeah. Yeah, it happens. It happens. I feel like, to be honest, even in my own experience, when I think about the- I had two issues that were always very challenging for me, especially when I was first getting into designing. One was finger designs and the other was working on the palms.
The palms were very challenging for me when I started for whatever reason. And so what I would say is that, okay, when you're working on fingers, a couple of things, don't do too much. I feel like a lot of times artists will try to approach the fingers and like want to do everything. Like, we want to do everything under the sun. Don't. Don't do too much. Really you can be very simple and it will be very elegant. Um, don't overdo it. The second thing that I would say with finger designs is that, if you can, use a pace that's more thin or use a cone that has a tip that's a little bit smaller. Just so that you can go in and put those details in. Like, if you really want to make sure that you have enough detail in your designs, that will give you a little bit more flexibility to be able to work within that space because it's a small space.
So know that you should also have a smaller tip if you can. Um, and that's okay. It's just a little hack, right? And then, like, if you can have some sort of process for yourself. So like in my style, my style is pretty similar all the time. When you think about... When I think about the way that I do fingers, I love to go around the nail bed. I'll put some sort of embellishment around the nail bed. Then I'll have different... I have a system, if you will, in my mind of: okay, depending on if they have very long fingers or if they have short fingers, I'm going to stack the design like this. And there are certain elements that I'll use." I don't know... I have a brand new fresh stain on right now and so I'm going to see if I can't, if I can't get... Okay.
Can you guys see this clearly? It's brand new. I just took the paste off so I understand that it's not super dark. Um, but so you can see how I've got, really I have very similar elements. You see how at the top, look, I've gone all around the fingertips. I love to go around the nail bed. This is something I like to do. All of the fingers have their own, uh, what's it called? Like, ring piece. But I have them all kind of stacked. So it also creates a "V" here. And then I've got just simple elements. Like, this is not crazy. Now, what we will see is that there's some variation. I've got open space and I've got some density and I've got some open space and I've got some density here again.
And the same over here. This is a thin, thin fill. It's little tiny swirls with little leaves inside of it as well. So it doesn't have to be super complex. And when you think about, like, a design, as far as a composition perspective is concerned, these are very simple elements. But the design comes together really nice and clean because you haven't done too much, right? Um, so those would be my three things. Don't do too much. One, don't do too much. Two, use a thinner paste or a smaller tip if you can, perhaps that will be helpful for you. And then also have some sort of system of: okay, when I'm working on fingers, this is how I'm going to stack things out. This is how I like to kind of see this. Um, and then as you find what works for you and you find those things that you like, then you can start to use those regularly.
And then I really would just practice on a practice board or whatever. Like, this is what a finger would look like. Okay, this is what a finger would look like. And come up with how you can mix and match those smaller elements that you are comfortable doing on fingers. And so you have like, again, a system you can call from that will work for you really well. Um... "What are your suggestions for best posture while doing henna? Sometimes while just practicing I feel like my back is not going to cooperate with me-" I can read. I promise you guys I can read. "Sometimes while practicing I feel like my back is not going to cooperate with me if I ever do henna full time. Is this something your body gets used to over time?
Thank you." Um, so it does, but it is important for you to practice good posture while you're working. You know, sometimes when I'm practicing, I honestly feel like practicing sometimes is harder than when I'm working on clients because when I'm working on clients, like, my tables are of the right height and I now have a system that's set up that, you know, I feel more ergonomically balanced, right? And when you're practicing, you know, working at the dinner table or whatever, it's a different height, it's a different whatever. And sometimes I feel like that one actually can be harder than when you're working on a client. But when it comes to working on clients, what I recommend? Have a table that's like, this is the type of table that you like. And when you're working, you're going to want to keep your back flat.
So don't like- sometimes you'll see artists that are like bent over like this. Don't do this if you can avoid it because you will, you'll carry a lot here in your shoulders and you'll put a lot of strain on your back. And so instead you'll want to keep your back flat. And so if you're finding that you have to lean over, make sure that your back is extended. Neck extended, back extended like a straight line as you're working. And does that take something out of you? Yes, but those are muscles also that you're activating. And like anything, when you activate muscles, they get used to it. So over time you'll find that you have, you know, naturally you'll find this posture kind of comes much more easily to you. Also, don't be afraid to ask your clients to move.
Like, if you are feeling like "I cannot continue in this position", move or have them move. I am not above having a client move to a different chair. Like, you need to move to different chair or I'm going to need a different table or whatever. Actually, in my service agreements if I'm going out and working on location, inside of my contract, I show them a picture of the type of table that I need. Don't put me at a round dinner table. Don't put me at, you know, your buffet table. Don't put me at, what are those little tiny? The coffee tables. I had someone try to put me at a coffee table for a five hour bridal booking recently. Yeah, that was never going to happen. Like, you cannot put me at these sorts of tables. This is included inside of my service agreement
so it can't be said that they didn't know exactly what I needed. That said, I also tend to keep a small table with me in the back of my car, in my trunk, as an emergency "they didn't read the contract, they didn't do the things or somebody dropped the ball" but I have it there for me. Just for myself, for self preservation, I'll have that there. Another thing, posture wise, that tends to be a challenge for people is when it comes time to do the feet. And so what I do is I have tall chairs, like, not even bar height. I actually have like the extra high bar height, um, that I have people sit at when I want to do their- when clients come to me for bridal or when they come to me for boudoir henna or other work and they're doing their legs or their feet, I'll put them up in that higher chair.
And even sometimes when I'm doing bellies, I might put them in that chair just so that they're very high. And then I can sit in a standard height chair and I can reach them very easily. You might not be able to have a chair that's that high, in which case having even a stool that you can sit on the ground and you can sit on this stool and then have a larger stool for them to put their foot on while they're sitting at a higher, maybe it's like a counter height chair, or I'm not opposed to- I have sat brides on my table. Like, I'm sorry, but you're going to have to sit on the table because you didn't have the thing available that I told you I needed. So, um, I'm not opposed to doing that either.
But do it. Do what you need to so that you're going to be able to keep your back flat, not have to do this crouching thing, and be able to feel comfortable. Also, if you need to get up and move, just move. Like, honestly, if your work is going to suffer because your body is not able to keep up be- it is. It's physical labor, right? And so if you find that you're going to, um... If you see that your work is suffering or if you can feel, like, you know, sometimes you'll feel your hands like, "ehh" or you'll just feel it, feel it in your arm and you're like, "This is about to go sideways." get up and move. Just say, "Look, I need to take a minute just to stretch." Do some stretching and get yourself feeling a little bit more comfortable and then go back to work.
Um, but I will say, don't stress yourself yet because your body will get used to some of these things. But it is important also for you to, if you can, engage those muscles regularly. Even if it gives you an excuse to go and get, like, regular massages. Listen, I'm just saying, we work with our hands. Like, hand massage all day long. It's not only a treat, it's a business expense as far as I'm concerned. So there's that. Uh, let's see. Uh, there was one more that I thought that I saw. Um... Oh! There's a couple. Uh, what's the name of the insurance? I use Beauty & Bodywork Insurance, BBI. I love them. I've been with them for years and years and years. I think they're great. I can put a link for them in the comments.
Uh, "What do you think about giving free small or finger designs to attract new clients?" Uh, I don't think that it's a bad idea. I just think that anytime you give away free anything you kind of set a precedence. So, have some very strict rules around what that's going to look like. If it's like just for a specific day or time or theme or whatever. But make sure that you have some sort of just very clear, very clear boundaries around what that's going to be. I'll tell you, when I first started, Julia, when I first started, the first thing that I did to open my business was I hosted an event where I did give away henna for free. It was an event called Henna in the Park. I made a free thing on Facebook, invited anyone and everyone who would come and people could come to meet me at this park.
I had food, like, finger food and drinks and I was doing henna for free for anyone who came. And in exchange all they had to do was take my business card and share it with a friend and take, you know, the pictures. I could take pictures of their stuff that I could put on social media and they had to share those pictures with their own accounts. And that worked really well for me. So I'm not saying you can't. I'm just saying be careful because there are sometimes times when you can... You have to understand that you are going to teach the public about how to deal with your business, right? So you teach them how to treat you. So if you come out of the gate and you're offering free services regularly, then that becomes the expectation.
So just be cautious. Just be careful. Be mindful. I'm sure that you'll make a very good decision. I'm sure. I'm sure. Um, and then the last one. "Have you ever showed up to an event and your henna will not stain? What did you do? Did you test henna before you go to the event? And how soon before?" I have never been to an event and my henna did not stain, for that reason. Yes, you're going to test the paste before you go. So typically what you're going to want to do is you're going to prep your paste with enough lead time so that you can test it on yourself and make sure that you have a good quality stain going. What I like to do is, the exact same paste that I'm using with my clients at that event is the paste that I'll have on my skin that day.
And sometimes you can, sometimes you can't. Like, let's be real. Sometimes things will happen. Maybe you have henna on already, you're not able to test, you know, with a large design or whatever. But it's worthwhile to have a design on your skin anyway, a mature design, so that people can see what it's going to look like in two days. And so what I like to do is have my paste done at least those two days before the event. Coned. Everything's ready to go for my event. Let's say I'm working an event on Saturday, then on Thursday I want to make sure everything is done. And on Thursday I would do a design for myself so that on Saturday when I get there people can see "this is what the stain is going to look like for you on Monday",
right? And at that point people will then have a little bit more context. But also, while you're there working, you can place a little design like maybe on the palm of your hand or you could... Like me, see, I always have stains on the inside of my fingers. I'm always cleaning the tip of my cone. And so as I'm working with clients, as I'm working with people at the event and whatnot, they might have questions about what it looks like. Like, "Oh! Yours looks really dark! Is mine gonna look like that? Or "Look, my paste started to fall off and mine doesn't look like yours." And I'll, you know, I'll be able to show them like, "Look. When the paste first comes off, it's gonna just stain really orange. You see how my fingertips are orange from cleaning the tip of my cone today?
Um, that's how it starts. And this is a baby henna stain, but it's going to darken. It's going to oxidize and will mature over 48 hours. By Monday this is what yours is going to look like." And then I can give them a little bit more of a visual, like, visual cues of what to expect. As far as what would I do if they- I'll give you this answer too, just in case, right? What would I do if I went to an event and found that the paste didn't stain? I would really, uh, at that point I would want to do what I can to do what's best for my clients, right? So let's say in the unlucky event that the paste didn't work out or you grabbed the wrong paste. You grabbed practice paste instead of your real paste, like, whatever. I don't know. Whatever happened that there was a fail.
Um, and I know that you're in Mixology and Basic Design, so you're never going to have this experience, but let's say that you did, right? Okay. So let's say that you did, at that point, I would want to make sure that I am doing what's right for my clients. So, literally, at that point, that's when I think integrity is the biggest thing, right? So you'll show up on social media and you'll say something to the effect of, "Hey guys! Listen, I messed up. Something went wrong. If you saw me on this date at this event, then let me know and I'll offer some sort of resolution." Maybe that's a percentage off their next service. They can come to see you. Maybe that's- like, whatever that's going to be for you and your business, then that would be what I would do to make sure that I'm still acknowledging that I made a mistake,
acknowledging that perhaps they didn't get the best service, and that if something went wrong or if they were unsatisfied with their service, there is a resolution available for them and they can just reach out and I'll be happy to assist them with that. That would be how I would handle it. But of course you're not going to experience that because you're henna paste is going to be lit. Lit! All right. Um, so that's it. It looks like that's all of our questions for today. So I'm going to jump off of here. I am super, super thankful to you guys for joining me today. If you guys have any other questions, you guys can leave them. Listen, if you're not already a member of the Hennaprenur Community, join the Hennapreneur Community. I grab my questions from in there, on Instagram, and those that come in via email. I'm happy to answer. But inside the Hennapreneur Community you can see all the collection of all the questions and past sessions also, of Ask Me Anything! whatnots. So yeah, I'll let y'all go. Y'all have a good Tuesday! Bye.